Book a dermatology consultation
Video consultation with a dermatologist at a time you choose — with medical report and treatment plan.
- Choose your dermatologist
- Post-consultation follow-up
- Medical report and treatment plan
- Flexible times, subject to diary availability
Of assessed cases did not require referral for an in-person visit
MyDermaCare method
Each case reaches the dermatologist already prepared with photographs, history and questionnaire answers. Choose to receive the report in under 24 hours or speak with the dermatologist via a booked appointment.
Post-consultation follow-up
If you have questions about the report or recommended treatment plan, you can speak directly with your dermatologist through the patient area.
Patients supported
About the consultation
When to choose video consultation?
If you prefer to speak directly with the dermatologist, discuss history in detail or obtain a second opinion, video consultation is the right option. It is subject to the doctor’s diary availability.
No apps, no waiting rooms
Choose your dermatologist, view real-time availability and book a time that suits you. Receive email reminders with a secure link to the virtual room. At the appointed time, open the link on phone, tablet or computer — no apps to install, no accounts to create, no time wasted. The consultation starts exactly on time, and the preparation you did beforehand reaches the dermatologist so every minute counts.
When the consultation ends, care continues
After the consultation, you receive a full medical report by email with diagnosis and personalised treatment plan. In the following days you can still ask questions to the same dermatologist through the patient area, at no extra cost. Reports, messages and history are stored securely, always available when you need them.
How the video consultation works
A simple process to speak with your dermatologist without leaving home.
Need a fast response?
The Flexible consultation is assessed by the same team of dermatologists, with no appointment: send photos and a description of your case and receive guidance on average within 24 working hours — including urgent cases.
- Response within 24 working hours
- Also for urgent cases
- From 60€ · No appointment
Other consultations
Explore the other services from our dermatology team.
Frequently asked questions
Everything you need to know about online dermatology consultations
Complete a medical questionnaire and send 3 photos of your skin concern. A dermatologist reviews your case and sends a detailed clinical report within the timeframe of the plan you choose. If clinically justified, the report includes an electronic prescription.
For most skin concerns, assessment via photographs and a clinical questionnaire allows the dermatologist to define a treatment plan. Some situations, such as assessing moles (nevi), may require in-person observation or further tests such as dermoscopy. In that case, the dermatologist will state this in the report and recommend an in-person consultation.
Online dermatology consultations start at 60€. This includes assessment by a dermatologist, the medical report and a treatment plan tailored to your needs.
MyDermaCare strictly complies with the General Data Protection Regulation (GDPR), ensuring that all personal and medical information is handled confidentially and securely. We do not share or sell your data to third parties.
Yes. When the dermatologist issues a prescription, it is an electronic prescription through Portugal’s national Receita Sem Papel system, accepted at any pharmacy in Portugal.