Answer a few questions
Simple, confidential questions about your case. Takes no more than 5 minutes.
In Viseu and Beira Alta, dermatology provision is limited — Hospital Tondela-Viseu receives requests from across the district. MyDermaCare sends your case online to a dermatologist in Portugal and returns a report on average within 24 working hours.

Of assessed cases did not require referral for an in-person visit

Each case reaches the dermatologist already prepared with photographs, history and questionnaire answers. Choose to receive the report in under 24 hours or speak with the dermatologist via a booked appointment.
If you have questions about the report or recommended treatment plan, you can speak directly with your dermatologist through the patient area.
Patients supported
Beira Alta has lower medical density than the coast. Hospital centre and few private clinic schedules are often full. Online consultation offers an immediate alternative for cases that do not require physical examination.
Both start with a clinical questionnaire and 3 photographs, without waiting months for an appointment. What differs is how the dermatologist responds.
In writing, no appointment
Choose this if…
If photographs lack detail, the dermatologist will request another via patient-area messages before responding.
Report in under 24h · from 60 €
By video, on the day and time you choose
Choose this if…
What it adds is live time: the dermatologist reviews your photographs before the call, so the consultation is for your questions. Afterwards you receive the same written report as the Flexible consultation.
Speak with the dermatologist when you choose · 120 €
In Viseu, submit your case and the response arrives on average within 24 working hours, by email.
Answer a few questions
Simple, confidential questions about your case. Takes no more than 5 minutes.
Send photographs
Three well-lit photos of the affected area from different angles for a detailed assessment.
Choose photo or video
Opt for a flexible photo-based consultation or book a video appointment.
Receive your report
Get your medical report and treatment plan within 24 hours.
An outstanding team with international clinical experience

Dermatologist

Dermatologist

Dermatologist

Dermatologist

Dermatologist
An outstanding team with international clinical experience
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Explore the other services from our dermatology team.
Common questions about online dermatology consultations.
Yes. The whole Viseu district has access to online consultation — you do not need to travel to the district capital.
Yes. All cases are assessed by doctors registered with the Portuguese Medical Association with a specialty in Dermatology. The doctor's name appears on the final report.
You answer a short clinical questionnaire (5 min) and send 3 photographs of the affected area. A dermatologist registered with the Portuguese Medical Association reviews your case and emails a report with a diagnosis or clinical hypotheses and a personalised treatment plan.
From 60€ on the Essential plan (response within 5 working days). There are also Priority (75€, response within 48 working hours) and Urgent (100€, response within 24 hours including weekends). See all details at /precos.
If you have warning signs — active bleeding, a wound that has not healed for more than 3 weeks, or a mole changing very quickly — seek urgent in-person care.
Clinical questionnaire, 3 photos, and a dermatologist responds within your chosen plan.